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Caregiver Training Videos: Technical Support 

If you have a question that is not answered here or you would like assistance 
viewing or hearing the videos, please email info@mmlearn.org or call (210) 264-7000.

What do I need on my computer or device to view the videos?

With any device, you will need speakers to hear the presentation (internal, external or headphones).

If you are using Microsoft® Windows®

  • Windows 8, Windows 2008, Windows 7, Windows Vista, Windows XP, Windows 2003
  • Internet Explorer® 7.0 or later, Firefox® 3.6 or later or Google Chrome™
  • Windows Media® Player 9.0 or later
  • Microsoft Silverlight® 5
  • Broadband Internet connection

If you are using a Mac®

  • Mac OS® X 10.5.7 or later
  • Safari® 4 or later or Firefox 3.6 or later
  • Microsoft Silverlight 5
  • Broadband Internet connection

If you are using an iPad® (any model)

  • iOS 4.3 or later
  • Mobile Safari
  • Wi-Fi or cellular data connection (3G or higher)

iPhone® and iPod®

  • iPhone 4 or later
  • iPod Touch 4th generation or later
  • iOS 4.3 or later
  • Mobile Safari 
  • Mediasite Mobile app (free download available from the Apple® App Store)

Microsoft Surface™ and Windows RT tablets

  • Internet Explorer 10.0
  • Wi-Fi connection
  • On-demand playback only

Android™

  • Android 4.0 or later
  • Wi-Fi or cellular data connection (3G or higher)
  • On-demand playback only

BlackBerry®

  • BlackBerry running OS 7.0 or later
  • BlackBerry Playbook running QNX
  • BlackBerry browser
  • Wi-Fi or cellular data connection (3G or higher)
  • On-demand playback only

Watch Caregiver Training Videos